Everything You Need to Know

FAQs

honest answers · no surprises

  • What is Glow Luxe Manicure?

    Glow Luxe Manicure is my signature service — a premium BIAB or Gel X set with high-attention manicure prep, careful shaping and intricate design options.

    Every set includes extra time for prep, focusing on your nail health first and then creating a clean, long-lasting finish. It's not an add-on — it's included in every appointment as standard.

  • What's the difference between BIAB and Gel X?

    BIAB (Builder in a Bottle) is a builder gel applied directly to your natural nail to add strength and structure. It's ideal if you want to grow your own nails with extra support.

    Gel X uses pre-formed tips applied to the whole nail, giving you instant, even length and shape — perfect if you want longer nails or a quick shape change.

    You can choose Glow Luxe BIAB or Glow Luxe Gel X depending on whether you prefer to strengthen your natural nails or wear extensions.

  • How do your art tiers work?

    I use one simple tier system across BIAB and Gel X so it's easy to choose your set:

    Clean Glow — Tier 1

    Included in base price
    • One solid colour or classic French
    • Minimal tiny details on up to two nails

    Soft Glow — Tier 2

    Base + £10
    • Swirls, foils, chrome, aura or ombré
    • 2–3 colours and designs on most nails

    Signature Glow — Tier 3

    Base + £20
    • Complex, intricate designs on most or all nails
    • Often different designs across the set and layered effects

    Chrome, aura, cat-eye, foils and flakes are covered within Soft Glow and Signature Glow — not charged separately.

  • How long will my appointment take?

    Most Glow Luxe Manicure sets take around 3–6 hours, depending on whether you choose BIAB or Gel X, your length and your art tier. Infills usually take a similar amount of time to a new set, because I file back 80–90% of the product and rebuild your structure and design with the same level of detail.

    I allow longer appointment times so I can focus on prep, nail health and design quality — rather than rushing through your set.

    A longer Glow Luxe appointment suits you if you care about nail health and longevity, love clean prep and intricate details, and are happy to set aside a few hours for a calm, unhurried experience. If you prefer very fast appointments, my services may not be the best fit — and that's okay. I focus on fewer, more detailed sets rather than high-volume, quick-turnover appointments.

  • Can I work, relax, or have a silent appointment?

    Yes. Your appointment is your time, and you can choose the atmosphere that feels best for you.

    • Quiet focus / silent appointment — minimal conversation, just occasional check-ins for comfort
    • Work-from-home vibes — bring your laptop or tablet to work while I do your nails
    • Watch or listen — Netflix, podcasts or music. I can put something on, or you can bring your own

    For music, I'm happy to play calm playlists, soft R&B, lo-fi, or Christian worship music if you'd like. My business is rooted in Christian values of care and service, but my chair is open and welcoming to everyone — you choose what feels comfortable for you.

    Let me know your preference when you book or at the start of your appointment.

  • What should I come with — how do I prepare?
    • Please arrive with bare nails, or let me know in advance if you have product on so I can allow time for removal
    • Avoid picking or peeling at your nails or cuticles before your appointment
    • Bring any inspo photos you love — I'll use these to recommend the best tier and length for you
    • If you have any nail or skin concerns, just mention them before we start so I can adapt prep and products
  • What if I break a nail or have an issue?

    If something happens, message me as soon as you can with a clear photo.

    • Within 72 hours — free repairs on the affected nails with the same design
    • After 72 hours — repairs from £4–£6 per nail, depending on length and design complexity

    This helps me honour the time I put into each set while still looking after you if something unexpected happens.

  • Do you infill nails done by another tech?

    No — I only infill on my own previous work. I can't guarantee the quality or safety of product applied by someone else, and building on an unknown base risks your nail health and the longevity of the new set.

    If your current set was done elsewhere, please book a full set with removal and I'll take everything off safely and start fresh.

  • How much does removal cost — and what is a foreign removal?

    If you have product on that needs removing before your new set, a small addition applies:

    • Own work — I did your last set: +£10
    • Foreign removal — nails done elsewhere: +£15

    Foreign removals take extra time and care because I can't predict how the product was applied. If you're unsure, mention it in your booking form and I'll confirm when we speak.

  • Can I add charms or 3D details?

    Yes — you can add charms, crystals or 3D elements to your set.

    • Small to medium charms / crystals — from £1–£3 per nail
    • Complex 3D charms (3D flowers, larger clusters) — from £4–£6 per nail

    Chrome, aura, cat-eye, foils and more detailed designs are usually covered within Soft Glow (Tier 2) and Signature Glow (Tier 3), depending on how much is on each nail.

  • How do I book, and what is the introductory offer?

    You can send me a DM on Instagram with your preferred days and times and a rough idea of the set you'd like, or use the booking form on this site.

    As an introductory offer, I'm giving 20% off your first 3 Glow Luxe Manicure sets (any BIAB or Gel X, any tier, any length) — as a thank-you for trusting me with a more detailed, extended appointment.

    You still receive the full experience — high-attention prep, focus on nail health and intricate design — at an introductory rate while I build my regular client base. The 20% discount is applied when I confirm your booking.

  • What is the deposit policy?

    A non-refundable deposit of £20 is required to confirm your appointment. This is deducted from your total on the day.

    The deposit protects my time and yours — it ensures your slot is held for you specifically and that you're committed to the appointment. Full details are on the Policy page.

Still Have Questions?

Get in Touch

Send me a DM on Instagram — I'm always happy to answer questions before you book.

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